Privacy Policy

PRIVACY POLICY

Käesolevad privaatsustingimused kirjeldavad, kuidas https://expressions.ee/ (edaspidi veebipood) kogub, kasutab, kaitseb ja jagab teie isikuandmeid, kui kasutate meie veebipoe teenuseid. Veebipoodi haldab Gobind-Osta Group OÜ (registrikood 11167890, aadress Tatari 5-8, Tallinn 10116), kaupluseid haldab Pioneering Retail Group OÜ (registrikood 11020773, aadress Tatari 5-8, Tallinn 10116). Privaatsustingimustes kirjeldatakse, kuidas Expressions töötleb (sh kogub, kasutab, avaldab, säilitab, edastab jm) isikuandmeid. Privaatsustingimused on lahutamatult seotud veebipoe Kasutustingimustega.

1. Kogutavad isikuandmed

Kogume järgmisi andmeid, et pakkuda teile meie teenuseid:

• Identifitseerimisandmed: ees- ja perekonnanimi, e-poe kasutajanimi

• Kontaktandmed: postiaadress, e-posti aadress, telefoninumber

• Ostuandmed: ostuajalugu, maksemeetodite detailid (ainult osaliselt, mitte täielikud krediitkaardi andmed)

Isikuandmeid kogume, kui loote kliendikonto, teete ostu või osalete kampaaniates.

2. Kuidas me kasutame teie andmeid

Teie isikuandmeid kasutatakse järgmiste eesmärkide täitmiseks:

• Teenuste pakkumine ja täiendamine: et võimaldada tellimuste täitmist ja kaupade tarnimist

• Isikupärastamine: et pakkuda teile kohandatud pakkumisi ja teenuseid vastavalt teie eelistustele

• Klienditeenindus: et lahendada teie küsimusi, tagasisidet ja kaebusi

• Õiguslikud kohustused: et täita seadusest tulenevaid nõudeid

3. Isikuandmete kaitse

Me kasutame teie isikuandmete kaitsmiseks vajalikke meetmeid. Expressions kasutab isikuandmeid kliendile teenuste osutamiseks, edasi arendamiseks ja personaliseerimiseks. Nimetatud teenuste all mõeldakse eelkõige Expressions.ee veebipoes klientidele kaupade müüki ja personaliseeritud pakkumiste korraldamist. Kõik andmed, mida edastatakse veebipoe ja pankade vahel, on krüpteeritud ja kaitstud turvalisuse tagamiseks. Teie pangarekvisiidid ja kaardimakse andmed on turvaliselt krüpteeritud, ning me ei pääse neile juurde.

4. Andmete jagamine ja edastamine

Teie isikuandmeid ei jagata kolmandate isikutega, välja arvatud järgmistes olukordades:

• Logistika partnerid: teie aadressi- ja kontaktandmed edastatakse logistikapartnerile, et kaup jõuaks teieni.

• Õiguslikud nõuded: andmed võivad olla avaldatud, kui seadus seda nõuab.

5. Teie õigused

Teil on järgmised õigused seoses oma isikuandmetega:

• Ligipääs: õigus tutvuda oma isikuandmetega, mida oleme kogunud.

• Andmete parandamine: õigus oma andmeid parandada, kui need on ebatäpsed.

• Andmete kustutamine: õigus oma konto ja isikuandmed kustutada (kui pole seadusest tulenevaid takistusi).

Õigus esitada vastuväiteid oma andmete töötlemisele, sealhulgas turunduse eesmärgil.

Kliendil on õigus võtta tagasi varasemalt antud nõusolek isikuandmete töötlemiseks, andes sellest teada e-kirja teel info@expressions.ee.

6. Andmete säilitamine

Teie isikuandmeid säilitame ainult nii kaua, kui on vajalik teenuste pakkumiseks või õiguslike kohustuste täitmiseks, kuid mitte kauem kui 5 aastat pärast viimast ostu.

7. Uudiskirjad ja turundus

Saame saata teile uudiskirju ja eripakkumisi e-posti või SMS-i kaudu. Kui te ei soovi neid teateid saada, võite neist igal ajal loobuda, klõpsates uudiskirjade all oleval loobumise lingil või saates meile vastava soovi aadressil info@expressions.ee.

8. Muudatused privaatsustingimustes

Expressions võib privaatsuspoliitika tingimusi vastavalt seadusele ühepoolselt muuta. Muutmisest teavitab Expressions andmesubjekte https://expressions.ee/ veebilehel või muul viisil.

9. Võtke meiega ühendust

Kui teil on küsimusi või muresid privaatsustingimuste või oma isikuandmete töötlemise kohta info@expressions.ee

10. Kliendi isikuandmeid töödeldakse kooskõlas isikuandmete kaitse seadusega. Andmekaitse üldmääruse (GDPR) kohaselt lubame teil oma konto andmed Expressions.ee-st kustutada.

• Selleks peate lihtsalt saatma e-kirja aadressile info@expressions.ee, et te ei soovi enam oma konto andmeid meiega jagada ning soovite oma konto kustutada.

• Kustutame konto ja muu kontoga seotud teabe oma veebilehelt.

• Tavapäraselt tegeletakse nende taotlustega 10 tööpäeva jooksul. Õigus kustutamisele võib sõltuda taotluse sisust, seega see ei kehti alati.

· These requests are usually processed within 10 business days. The right to deletion may depend on the content of the request, so this does not always apply.

PRIVACY POLICY

If you have any questions or concerns about the privacy policy or the processing of your personal data. Send an email to info@expressions.ee.

These privacy policies describe how https://expressions.ee/ (hereinafter referred to as the online store) collects, uses, protects and shares your personal data when you use our online store services. The online store is operated by Gobind-Osta Group OÜ (registration code 11167890, address Tatari 5-8, Tallinn 10116), the stores are operated by Pioneering Retail Group OÜ (registration code 11020773, address Tatari 5-8, Tallinn 10116). The privacy policies describe how Expressions processes (including collects, uses, discloses, stores, transfers, etc.) personal data. The privacy policies are inextricably linked to the Terms of Use of the online store.

1. Personal data collected

We collect the following data to provide you with our services:

• Identification data: first and last name, e-shop username

• Contact data: postal address, e-mail address, phone number

• Purchase data: purchase history, payment method details (only partial, not complete credit card details)

We collect personal data when you create a customer account, make a purchase or participate in campaigns.

2. How we use your data

Your personal data is used for the following purposes:

• Providing and improving services: to enable order fulfillment and delivery of goods

• Personalization: we may use your data to personalize your shopping experience by providing tailored product recommendations based on your purchase history and preferences.

• Customer service: to resolve your questions, feedback and complaints

• Legal obligations: to comply with legal requirements

3. Protection of personal data

We use the necessary measures to protect your personal data. Expressions uses personal data to provide, further develop and personalize services to the customer. These services primarily include the sale of goods to customers in the Expressions.ee online store and the organization of personalized offers. All data transmitted between the online store and banks is encrypted and protected to ensure security. Your bank details and card payment data are securely encrypted, and we do not have access to them.

4. Data sharing and transfer

Your personal data will not be shared with third parties, except in the following situations:

• Logistics partners: your address and contact details will be transferred to the logistics partner in order for the goods to reach you.

• Legal requirements: the data may be disclosed if required by law.

5. Your rights

You have the following rights in relation to your personal data:

• Access: the right to see your personal data that we have collected.

• Correction of data: the right to correct your data if it is inaccurate.

• Deletion of data: the right to delete your account and personal data (unless there are legal obstacles).

The right to object to the processing of your data, including for marketing purposes.

The customer has the right to withdraw previously given consent to the processing of personal data by notifying us by e-mail to info@expressions.ee.

6. Data retention

Personal data related to transactions will be retained for a period of up to 5 years following your last purchase, after which it will be securely deleted, unless required for legal purposes.

7. Newsletters and marketing

We may send you newsletters and special offers via email or SMS. If you do not wish to receive these notifications, you may opt out of them at any time by clicking on the unsubscribe link below the newsletters or by sending us a request at info@expressions.ee.

8. Changes to the privacy policy

Expressions may unilaterally change the terms of the privacy policy in accordance with the law. Expressions will notify data subjects of the change on the website https://expressions.ee/ or in another way.

9. Contact us

If you have any questions or concerns about the privacy policy or the processing of your personal data. Send an email to info@expressions.ee.

10. The customer's personal data will be processed in accordance with the Personal Data Protection Act. In accordance with the General Data Protection Regulation (GDPR), we allow you to delete your account information from Expressions.ee.

• To do this, you simply need to send an email to info@expressions.ee stating that you no longer wish to share your account information with us and that you wish to delete your account.

• We will delete your account and other account-related information from our website.

• These requests are usually processed within 10 business days. The right to deletion may depend on the content of the request, so this does not always apply.

HOW TO BUY

Select the product and quantity that suits you.

Once you're sure the product is right for you, add it to the shopping cart. You can change or cancel your selections by clicking on the shopping cart at any time. The shopping cart is visible at the top right corner of the page.

If you have received a discount coupon during one of our campaigns, enter the coupon code in the "Gift Card or Discount Code" field.

Once you've selected your products, proceed to the "Checkout" link.

Fill in the payer's details, ensuring all required fields are completed.

Choose a delivery method - to pick up the goods yourself at Expressions stores, choose the store where it is most convenient for you to pick up, or Omniva, SmartPost parcel machine.

Then select a payment method through the EveryPay payment solution.

After placing the order, the invoice will be sent to your email.